Fleet ViewKEEPTRUCKIN / 2020
Fleet View unifies an entire trucking fleet on one map with real-time GPS tracking.
KeepTruckin is on a mission to connect the world’s trucks. With their electronic logging device, smart dashcams, and fleet management platform, they are bringing the American trucking industry into the internet age and fundamentally changing the way freight is moved.
Fleet Dispatchers are the primary users of our gps tracking experience. They work from the back-offices, making sure fleet operations are optimal and drivers are safely carrying loads around the country. Everyday, they multitask between different softwares, managing different assignments and updating various clients throughout the day.
Most dispatchers still believe that calling a driver on their phone is the best way to get an update on their progress. This is because many GPS tracking solutions come with an inherent delay in the on-screen data representation. This is responsible for their lack of trust in technology and it's promise. Their customers expect prompt and accurate updates.
What exacerbates the problem is the fact that there are multiple map pages a dispatcher has to review in the web-app. This hinders how quick they can react to changes in a dispatch and how fast they can find capacity (availability of each driver and equipment).
Fleet View — A foundational experience for dispatchers which provides them with real-time gps tracking and a bunch of assistive features to help them perform their jobs better.