Information Architecture

A big portion of the design concluded in IA improvements. The existing sidebar inflated to include too many options for the user. As the product grew, with a need to make new features discoverable, more and more features were positioned there.

With Fleet Hub, we finally got the opportunity to close some design debt. Entity based experiences were thus shifted under a single top-level navigation item called ‘Fleet’. Previously, this information was divided into 4 different pages. This accounts for 60% of the traffic.

This creates an experience where you start broad and get more specific as you make choices or selections. In our case, if a user wants to look at specific historical trip details about a vehicle, they will first have to select a vehicle, not the other way around. This allows us to consolidate entity based experiences in one place to promote entity oriented workflows, instead of individual tasks with no way to connect between one another.